Legal

Privacy Policy

How we collect, use, and protect your information

Effective Date: April 1, 2026  |  Last Updated: April 1, 2026

FES Electric Services (“we,” “us,” or “our”) operates the website felectricalservices.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website, you agree to the practices described below.

1. Information We Collect

Information You Provide

When you fill out a contact form, request an estimate, or communicate with us, we may collect:

  • Your name
  • Email address
  • Phone number
  • Service address or location
  • Details about your electrical project or service request

Information Collected Automatically

When you visit our website, certain data is collected automatically, including:

  • IP address and browser type
  • Pages visited and time spent on each page
  • Referring website or search query
  • Device type and operating system

This data is collected through cookies and similar tracking technologies to help us understand how visitors use our site.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and service requests
  • Provide estimates, schedule work, and communicate about your project
  • Improve our website and services
  • Send follow-up communications related to services you have requested
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Third-Party Services

Our website uses third-party tools that may collect information about your visit:

  • GoHighLevel (GHL) — Our contact and estimate forms are powered by GoHighLevel. Information you submit through these forms is processed under GoHighLevel's privacy practices.
  • Google Analytics — We may use Google Analytics to analyze website traffic. Google may collect and process data as described in the Google Privacy Policy.
  • Google Maps / Reviews — We embed Google Maps and review widgets which may collect usage data per Google's policies.

4. Cookies

Cookies are small data files stored on your device. We use cookies to:

  • Remember your preferences and improve your browsing experience
  • Analyze site traffic and usage patterns

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions and service inquiry records are retained for a reasonable period to support ongoing customer relationships and legal compliance.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal requirements
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us using the information below.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

TAP TO CALL  ·  973-878-6111